Is it possible to place an order by phone?Updated 10 months ago

Currently, our order and payment processing system is optimized for online transactions, which is the most secure and efficient way to shop. However, if you prefer to place an order over the phone, you can call us during our office hours from 6:30 PM to 2:30 AM Eastern Time. Please note that these hours may not be convenient for all customers due to the time difference between the US and Australia.

To show our appreciation, we invite you to use the coupon code 'HAPPYPET' for a 5% discount off your total order. This code can be applied during the online checkout process. If you need any assistance with placing your order online, our customer service team is more than happy to help