How can I modify an existing order?Updated 10 months ago

The possibility of changing your order depends on its shipping status:

Order Not Yet Shipped:

If your order hasn't been shipped, we can assist you with any changes you need to make. Please contact us by sending an email or using the 'Contact Us' form on our website. Remember to include all necessary new information in your message, such as updated address details, changes in item quantities, or sizes.

Order Already Shipped:

Once your order has been shipped, we are unable to make any changes or cancellations. However, you do have the option to return the order for a full refund after receiving it.

For further details on how to process a return, please consult the returns section of this guide, visit the returns page on our website, or contact us via email or the 'Contact Us' form. We are here to provide assistance and ensure your satisfaction with your order.