To track your order, simply head over to our tracking page. Just enter your order number from your confirmation email, or tracking number from your shipment notification email, and you'll be able to see the latest updates on your delivery.
The ability to cancel your order depends on its shipping status:. If your order hasn't been shipped, you can easily cancel it. Simply send us an email or use the 'Contact Us' form on our website, and our team will assist you with the cancellation pro
The possibility of changing your order depends on its shipping status:. If your order hasn't been shipped, we can assist you with any changes you need to make. Please contact us by sending an email or using the 'Contact Us' form on our website. Remem
If you've received only a portion of your order, it could be due to multiple reasons. Often, orders are shipped in separate packages to ensure quicker delivery or because the items come from different locations. As a result, these packages might arri
The difference in weight listing on the packaging of the item you received is likely due to the metric system used in our labeling. Our products are typically labeled with weights in kilograms, as opposed to pounds, which is more common in the United
If you can't see your order history, it could be due to one of the following reasons:. Please email us or use the 'Contact Us' form on our website for further assistance. Our team will be happy to help resolve any issues.
Currently, our order and payment processing system is optimized for online transactions, which is the most secure and efficient way to shop. However, if you prefer to place an order over the phone, you can call us during our office hours from 6:30 PM
At this time, we don’t have a subscription or auto-ordering service available. For now, we kindly ask that you place a new order whenever you need. Let us know if there’s anything else we can assist you with!