To track your order, simply head over to our tracking page. Just enter your order number from your confirmation email, or tracking number from your shipment notification email, and you'll be able to see the latest updates on your delivery.
The ability to cancel your order depends on its shipping status:. If your order hasn't been shipped, you can easily cancel it. Simply send us an email or use the 'Contact Us' form on our website, and our team will assist you with the cancellation pro
The possibility of changing your order depends on its shipping status:. If your order hasn't been shipped, we can assist you with any changes you need to make. Please contact us by sending an email or using the 'Contact Us' form on our website. Remem
If part of your order is missing, don’t worry—it’s likely due to a split shipment. To get your items to you faster, we sometimes ship orders in multiple parcels, especially if they come from different locations or have varying processing times. As a
The difference in weight listing on the packaging of the item you received is likely due to the metric system used in our labeling. Our products are typically labeled with weights in kilograms, as opposed to pounds, which is more common in the United
If you can't see your order history, it could be due to one of the following reasons:. Please email us or use the 'Contact Us' form on our website for further assistance. Our team will be happy to help resolve any issues.
We’re really sorry your item didn’t arrive in perfect condition. To help us sort this out quickly, please get in touch here with the following details:. Your full name. Your order number. A short description of the damage. A clear photo showing the i
We're not able to combine separate orders after they've been placed. If you'd like everything shipped together, the best option is to cancel both orders and place a new one with all items included. To request a cancellation, please submit a request t