My tracking says “Delivered,” but I didn’t receive my package.Updated 3 hours ago

Occasionally, a package may be marked as delivered a little early or left somewhere unexpected. If your order shows as delivered but isn’t in hand, here are some steps to take:

• Look around your property – Check common delivery spots like the front porch, back door, garage, behind planters, or near your mailbox.

• Ask household members – Someone at home may have accepted or brought in the package without mentioning it.

• Check with neighbors – It’s possible the delivery was left at the wrong address or handed to a nearby neighbor.

• Review your shipping address – Make sure the address on your order confirmation matches your actual address, including apartment or unit numbers.

Sometimes packages are scanned as delivered a few hours early or may arrive the following day.

If you still can’t find your package after checking the above, we recommend contacting the carrier directly for more details.

Need more help? Reach out to our support team—we’re happy to assist!