What happens if I entered the wrong shipping address at checkout?Updated 25 days ago
If you accidentally entered the wrong shipping address, please contact us straight away.
We’re unable to make significant changes to shipping details once an order is processed. The usual solution is to cancel the order so you can place a new one with the correct information.
👉 If PayPal caused the error
This often happens when PayPal pulls in an old saved address. You’ll need to update your details directly in PayPal:
👉 If the mistake was entered manually
Contact us right away so we can cancel the order before it ships. You can then resubmit your order with the correct shipping address.
⚠️ Reminder: Once your order has been shipped, we’re unable to change or reroute it.