If your card payment was declined, it might be related to our billing location in Australia, which can sometimes cause issues with certain banks or card providers. Firstly, please double-check to ensure all your card details were entered correctly. I
We offer a variety of payment methods to make your purchasing experience convenient and secure. You can pay using credit and debit cards, including American Express, Visa, and MasterCard. Additionally, we accept payments through PayPal, which may als
The security of your personal information is a paramount concern for us. To safeguard your data, we employ Secure Sockets Layer (SSL) technology, the most advanced security protocol available for online transactions. This technology encrypts all your
If you're unable to apply your store credit, it could be due to one of the following reasons:. If you are checking out in a currency other than USD, please email us or use the 'Contact Us' form on our website for further assistance. Our team will be
We accept pre-paid Visa gift cards, as they function just like regular Visa cards. However, there may be instances where a pre-paid Visa gift card is declined. This usually happens due to security checks during the transaction process, such as name o
We've all been there!. Reach out to us at [email protected] or via our contact form within 5 business days of your purchase. We’ll apply the code and refund the difference to your original payment method.